Terms of service

Terms of Service

MET DIAMOND

Last Updated: October 9, 2026

1. Overview

Welcome to MET DIAMOND. By accessing our website or purchasing our products, you agree to these Terms of Service.

Throughout these Terms, “MET DIAMOND,” “we,” “us,” and “our” refer to the business operating this online store.

These Terms apply to visitors, customers, and anyone using our website.

2. Our Products

MET DIAMOND specializes in lab-grown diamond jewelry, including engagement rings, wedding bands, earrings, necklaces, and bracelets.

Our lab-grown diamonds are created using advanced technology and are not mined diamonds.

Diamond specifications, product descriptions, images, and availability are provided to help customers make informed purchasing decisions.

Product images are illustrative. Minor differences in appearance may occur due to lighting, screen settings, and individual diamond characteristics.

3. Diamond Specifications

Unless otherwise stated on the product page, our lab-grown diamonds are offered within the following quality standards:

Diamond Color: D–F
Diamond Clarity: VS1–VS2

Carat weight, diamond shape, metal color, and ring size may be selected where available.

Any grading reports or certifications included with a product will be identified in its description or accompanying documentation.

4. Orders and Acceptance

Placing an order does not automatically guarantee acceptance.

We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, or an obvious pricing error, subject to applicable law.

If payment has been collected for an order we cannot fulfill, we will arrange an appropriate refund.

5. Pricing and Payments

Prices are displayed in the currency shown at checkout.

Applicable taxes, shipping fees, duties, or other charges will be disclosed where required before the customer completes the purchase.

Payments are processed through the payment methods available at checkout.

6. Jewelry Customization

Customers may select available diamond shapes, carat weights, gold colors, and ring sizes.

Please review all selected specifications before placing an order.

If an order requires clarification or a selected combination cannot be fulfilled, we may contact the customer before production or shipment.

7. Shipping and Delivery

Estimated shipping and delivery information will be provided through our website, checkout, or order communications.

Delivery estimates are not guaranteed unless expressly stated otherwise.

International orders may be subject to customs procedures and import charges, as disclosed where required by law.

Please refer to our Shipping Policy for additional information.

8. Returns and Refunds

MET DIAMOND offers a 14-day return policy, including eligible engagement rings configured with customer-selected diamond shapes, carat weights, gold colors, and ring sizes.

Returns are governed by our Return & Refund Policy and applicable consumer protection laws.

Nothing in these Terms limits mandatory consumer rights.

9. Product Care and Use

Fine jewelry requires appropriate care.

Customers should follow any care instructions supplied with their purchases and avoid exposing jewelry to unnecessary impact, harsh chemicals, or unsuitable storage conditions.

This section does not limit any statutory rights relating to defective products.

10. Intellectual Property

Our website content, branding, text, graphics, and original designs are protected by applicable intellectual property laws.

You may not reproduce or commercially exploit our protected materials without permission, except where permitted by law.

11. Website Use

You agree not to use our website for unlawful activities, fraudulent transactions, or actions that interfere with the website's security or operation.

12. Privacy

Personal information is handled in accordance with our Privacy Policy.

13. Limitation of Liability

To the extent permitted by applicable law, MET DIAMOND is not responsible for losses arising from misuse of the website or circumstances beyond our reasonable control.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded, or limits mandatory consumer remedies.

14. Changes to These Terms

We may update these Terms when necessary. Updated terms will be published on our website.

Changes will not retroactively remove rights that customers have already acquired under applicable law.

15. Governing Law

These Terms are subject to the laws applicable to the business operating MET DIAMOND, without prejudice to mandatory consumer protections available in the customer's country of residence.